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If you are having trouble with your Hikvision remote viewing capabilities due to the DVR Port forwarding in the router, follow these simple steps to find a solution.
Firstly, open up the following ports:
HTTP Port = 80
Server Port = 8000
RTSP Port = 554
Hikvision products do not use UDP for communications, so you will not need to open TCP ports for the above range. We would suggest turning off the “Enable DHCP” functionality within the NVR / DVR and also unselect the “Enable UPnP” option from the Nat Menu.
We suggest using the following Google DNS servers:
Preferred DNS Server = 126.96.36.199
Alternate DNS Server = 188.8.131.52
How you open each of these ports will differ based on your router make and model. A popular website for step by step port forwarding guides is portforward.com/router. You will be shown a list of different routers and simply select the make of your router. You will then be taken to a second list where you click on your router model. Once you have found your router model you will find a step by step process for the fastest way to forward ports for your specific router.
If you would like any help or advice, you can call our tech team on 01462 708 820.
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